How can we help?
Popular questions
- How a conversion works, step by stepUpload a deck, choose the template or brand, then review and download.
- How credits workOne credit covers a deck of up to 30 slides.
- Use your client's templateUpload their PowerPoint template and each slide goes into its styles.
- Rebuild slides that are pictures (beta)Keep picture slides as they are, or try turning them into editable slides.
- Can I upload confidential files?What happens to a file you upload, from storage to deletion.
- A slide isn't usableThe founder fixes it by hand, free, up to 3 slides per deck.
Browse by topic
Getting started
What PurposefulDeck does, what you can upload and your free credit.
Templates and brand
Using a client's template or your own logo, colours and fonts.
Charts, tables and pictures
What comes across as editable, and rebuilding picture slides.
Reviewing and fixing your deck
The review page, free re-runs, slide redos and fixes by hand.
Credits, payments and invoices
What a credit covers, paying, invoices and refunds.
Privacy and security
Who can open your files, AI use and deleting your files.
Account and support
Getting in touch and deleting your account.
Still need help?
Email [email protected]. We reply within two working days, Monday to Friday, India time.